Policies | Visit Wisconsin | St Germain Cedaroma Lodge
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Our Policies

RESERVATION, CANCELLATION and DEPOSIT INFORMATION

CHECK-IN: after 3 pm.

CHECK-OUT: before 9 am (11 am fall, winter and spring seasons)

PAYMENT: Your outstanding balance is due upon arrival. The preferred method is by check made out to Cedaroma Lodge. If you choose to pay with a credit card, a 5% fee will be added on to your folio.

OUR RESERVATION POLICY: is intended to be fair with our guests and also protect our business. When you reserve a unit and place a deposit with us, we remove that unit from the market and refuse other requests for it. For that reason, a non-refundable $100 deposit at point of reservation. The balance of the 25% deposit should be paid by check within 30 days of  making your reservation. The account balance is considered due 30 days (summer) and 14 days (fall, winter, spring) prior to your arrival date and payable upon arrival. If you are making reservations after the due date for the full payment, your deposit could be equal to the full payment, regardless of the number of days staying. Special promotions that are nonrefundable are paid in full at point of reservation. We accept Visa, MasterCard, Discover, American Express, Traveler's Checks, Personal Checks and Cash for payment.

CABIN SELECTION: We make every effort to keep you in the cabin you reserved, however, sometimes we have to make changes. Visitors of a week or more have cabin selection priority. We reserve the right to change cabins for those staying less than 7 days. We guarantee if you have reserved a two bedroom you will get at least a 2 bedroom unit. We will relocate those who are traveling comp first followed by those staying the least amount of nights and discounted. You will be notified of the change by email a few days prior to arrival.

PET POLICY: For the comfort and safety of our guests: there are NO PETS in cottages 1-7 during peak summer dates. The Main House 8, the FarmHouse 9 and LakeHouse 10 do allow pets year round. Pets are restricted from the beach area between cabins 1 & 4. Pets may enjoy lake access to the east of Cabin 4, at the brown dock. There is a $75 minimum pet fee per stay for up to 5 days. If you are staying longer, add $15 per additional day, $100 for the week. Please do not surprise us by bringing an unannounced pet. Your pet may be refused access to the property. Responsible pet owners let us know ahead of time when traveling with a pet. We are glad to supply bags for you to clean up after your dog. We are not g lad if we have to clean up after your dog. New in 2017 is year round pet access in Cabin 6. Outside the summer months pets are allowed in the lakeside cabins.

SMOKING: is never allowed inside any of the cabins. There is an additional $200 fee if this rule is ignored. If you smoke please be neat about it, no butts on the grounds. You will be charged $100 extra if we have to pick up cigarette butts after you. Please also be considerate of your neighbors. We may ban smoking on the property if we have smoking complaints. This policy is changed since we took ownership and is more liberal, however, if smokers are disrespectful of others and the property, we will have to change back to no smoking on the grounds at all.

CANCELLATION POLICY: All cancellations (Cabin and Boat rentals) incur a $100 cancellation fee except as noted below
       FEE FREE CANCELLATIONS: If you cancel within 48 hours of making your reservation, there is no cancellation fee. 

CANCELLATION POLICY (SUMMER): If 60 days or more notice is provided we will return your 25% deposit less the $100 cancellation fee. If your notice is less than 60 days but more than 30 days from your scheduled arrival, you will forfeit your deposit. If your cancellation is less than 30 days from your scheduled arrival your balance is due in full.

ANNUAL RESERVATIONS HELD WITH $100: If you let us know you are not taking the cabin prior to the date the next payment is due (December 1st) the cancellation fee is waived.

CANCELLATION POLICY (SPRING, FALL and WINTER): If 30 days’ notice is provided we will return your deposit less a $100 cancellation fee. If your notice is less than 30 days but more than 14 days from your scheduled arrival, you will forfeit your deposit. If your cancellation is less than 14 days from your scheduled arrival your balance is due in full. 

We are unable to offer partial refunds for early departures. For peace of mind, we encourage you to purchase trip insurance. You can find some good choices online from www.TravelGuard.com <http://www.TravelGuard.com>

ACCOMMODATIONS INCLUDE: Basic kitchenware, charcoal grill (gas grills for cabins 9 & 10) Grills are removed in winter, dish soap, toilet tissue, shampoo & conditioner, hand soap, garbage bags, firewood for the main firepit at Cedaroma Lodge, salt and pepper, bath and kitchen towels and bed linens. Early May to Mid-October, rentals include one row boat OR dockage for your own boat and life jackets. The public boat launch is off Birchwood in the West Bay and is noted on the map/directions page of the website: www.cedaroma.com <http://www.cedaroma.com>

ACCOMMODATIONS DO NOT INCLUDE: Daily housekeeping, consumables like charcoal, coffee or any toiletries unless noted above

AVAILABLE WITH ADDITIONAL FEE: Housekeeping services, outboard motors and other marina rentals. A highchair is available for free on a first come first served basis. Fee schedules are online here: <http://www.cedaroma.com/recreation/recreation-equipment-rentals.htm>

BIG BOAT AND 8HP MOTOR RENTALS:  Both weekly and daily boat rentals are available, however, from June-August priority goes to weekly rentals and we will take daily rental reservations only after you have arrived. If you want to guarantee a pontoon for your visit, we encourage you to rent for the full week. ALL boat/motor rentals carry a $100 prop/anchor/key/gas/damages deposit. This deposit will be refunded upon successful check-in of the boat at the end of the rental period, including the return of keys. Once you receive a confirmation that includes a boat rental in the folio, the SAME CANCELLATION POLICIES APPLY AS WITH A CABIN.

AT CHECKOUT: We do not charge a cleaning fee like a vacation rental house typically does, so we need this to be a team effort in order to make our guest to guest transitions on time while giving you both the latest possible check out and the earliest possible check in. Please have your dishes done, trash out, beds stripped, towels in the shower/bath tub and the cabin in a general state of neatness.

Cabins

Cabin 1 899 USD Per Week
Cabin 1

This cabin, set on an angle to the lake, has my very favorite views. With the historic little framed windows and the lakeside dining room, this is a g...

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Cabin 2 899 USD Per Week
Cabin 2

Two bedrooms, offering a queen and a twin bed in each of the bedrooms. The cottage features a living room that includes a color cable TV, sleeper sofa...

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Cabin 3 899 USD Per Week
Cabin 3

Three bedrooms, offering 2 queen beds and 1 full bed. The cottage features a living room that includes a color-cable TV, sleeper sofa, two easy chairs...

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Cabin 4 899 USD Per Week
Cabin 4

Two bedrooms, offering 1 queen bed and 2 twin beds. This cabin features a living room that includes a sleeper sofa and a gas fireplace. A full-cabin s...

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Cabin 5 899 USD Per Week
Cabin 5

Three bedrooms, offering 1 queen bed, 1 full bed, a bunk and a twin bed. The cottage features a living room that includes a color cable TV, lounge cha...

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Cabin 6 539 USD Per Week
Cabin 6

Romantic one bedroom, offering a king bed. The cottage features a living room that includes a color cable TV, sleeper sofa and a gas fireplace. There ...

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Cabin 7 1399 USD Per Week
Cabin 7

The newest of the traditional resort cabins, this one feels more like a house. Here you will have three bedrooms one a master with queen bed and bath....

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Main Lodge House #8 1399 USD Per Week
Main Lodge House #8

Large, well priced, short walk to the lake. Four bedrooms, two bathrooms, kitchen, living area, and elevated back deck for lounging and grilling. This...

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FarmHouse #9 1599 USD Per Week
FarmHouse #9

We have completely remodeled this house from painting, and carpeting to adding and removing walls, windows and doors. We have a newly outfit bathroom ...

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LakeHome #10 1799 USD Per Week
LakeHome #10

This is a really nice one of a kind, custom home with all the comforts of a well built house featuring warm finishes and Northwoods touches. The views...

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LogHome #11  (Now booking!) 1999 USD
LogHome #11 (Now booking!)

This is a true log build home with a really nice wrap around deck and treed lake views. We are currently building this cabin but will be ready in .tim...

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Specials

The 8-Day Week
The 8-Day Week

Join us for the first or last fling week of the summer season and enjoy an 8 night stay for less than the price of 7. This is a pet friendly week any ...

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More of the Magic
More of the Magic

This year we are offering more usable resort time with our early check-in and late check-out program, you can gain almost a whole additional free day ...

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Yoga on the Beach
Yoga on the Beach

Now into our 4th season sharing our Yoga on the Beach, in the Air with Aerial Yoga and on the Paddle Boards. Open to the public! Ten percent discount ...

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Make Me an Offer
Make Me an Offer

I have some fantastic cabin opportunites that we would like to see filled. With our Make Me an Offer program you can travel last minute at great savin...

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Get Crafty this Season
Get Crafty this Season

Lotto's Log Cabin offers the 5th person free on any of their crafty classes for Cedaroma Lodge guests...

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Group Gatherings
Group Gatherings

During our very slowest seasons of the year we are offering our very best prices to groups for week long stays. We make it affordable for you to give ...

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Tea Academy
Tea Academy

Green Rich Tea has offers a custom Tea Academy class to Cedaroma Guests with a minimum of 5 participants at $25 each, 6th person is free...

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Guide Service Discounts
Guide Service Discounts

WHITE'S WOODS & WATER GUIDE SERVICE: makes a special offer of a 10% discount exclusive to Cedaroma Lodge guests......

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Tell them we sent you!
Tell them we sent you!

We have forged special relations at several local favorites and they extend discounts to our guests. Be sure to stop in to see Shawn at the Hammock Hu...

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Buy a month... Get a month
Buy a month... Get a month

The program is very simple. Buy April, get November or buy November, Get April... We really don't care how you use your free month, but offer suggesti...

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Cool cranberry colors of fall
Cool cranberry colors of fall

Planning a Fall Colors trip this year? We already have a package for that! Custom build it adding just what you need from our al a carte offerings......

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Stay, Fish, Win = Free
Stay, Fish, Win = Free

Win Free Lodging! That's right—Stay at Cedaroma Lodge two nights, October 7, 8, or 9, enter the Greater Wisconsin Muskie Tournament registered to fish...

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